FAQ
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How do I place a custom order?
We love creating unique items for you! If you can't find what you're looking for in our shop, you can submit a Custom Request through the link on our website. Please provide as much detail as possible about the item (e.g., product type, size, colors, desired design, file format). We will review your request and contact you to discuss the details and provide a quote.
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What products can be customized?
We offer customization on a wide variety of products, including T-shirts, sweatshirts, tank tops, decals, keychains, wood signs, and acrylic projects. We use various techniques such as DTF transfers, sublimation, vinyl, and embroidery projects.
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How long does a custom order take to complete?
Custom order turnaround time can vary depending on the complexity of the design and our current volume. Typically, you can expect your order to be completed and shipped within 5-10 business days after the design is finalized and payment is received.
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What methods are used to create the designs on your shirts?
We utilize several high-quality production techniques, including:
DTF (Direct-to-Film) Transfers
Sublimation
Heat Transfer Vinyl (HTV)
We also offer Embroidery for specific items.
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What are your shipping options and costs?
We offer Free Shipping on shirts when you spend over $50.00. Shipping costs for other items or orders under that amount are calculated at checkout based on weight and destination.
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My order arrived damaged. What should I do?
Please contact us immediately at kddesignsbykarla@gmail.com (or call (870)-489-3797) with your order number and clear photos of the damage. We will work quickly to resolve the issue for you.
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Where is your business located?
We operate under the laws of Arkansas, but we ship our products nationally.